FAQ

Frequently Asked Questions (FAQs)

Ordering

Q: How do I place an order?
A: Simply browse through our collection, select the canvas print you like, choose the size and frame options, and add it to your cart. Then, proceed to checkout to complete your purchase.

Q: Can I customize my canvas print?
A: We do not offer custom prints at this time. 

Shipping

Q: How long does shipping take?
A: Standard shipping typically takes 5-10 business days.

Q: Do you offer international shipping?
A: Currently, we only ship within the United States.

Q: What are the shipping costs?
A: We offer Free Shipping on all orders.

Returns & Refunds

Q: What is your returns policy?
A: You have 30 days from the receipt of your item to request a return.  Restrictions apply. For more information, check our Returns and Shipping Policy page.

Q: How do I initiate a return?
A: Contact our customer service team with your order number and reason for the return to initiate the process.

Account & Privacy

Q: Do I need an account to place an order?
A: No, you can check out as a guest. However, creating an account will make the checkout process faster for future orders.

Q: Is my information secure?
A: Yes, we use secure, encrypted connections for all transactions. For more details, please read our Privacy Policy.

General

Q: How do I care for my canvas print?
A: Avoid placing your canvas print in direct sunlight or damp areas. Dust it lightly with a soft cloth when needed.